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Advice firms on notice with new complaints handling standards

Advice firms on notice with new complaints handling standards

The corporate regulator will be focusing heavily on the internal dispute resolution systems of financial advice firms in making sure they meet its standards. 

  • Shared by ifa
  • May 21, 2019
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ASIC proposed new standards about how financial firms handle consumer and small business complaints, including new mandatory data reporting to make firms’ complaints-handling performance transparent.

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