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Basic myGovID access now available

The ATO has announced that basic myGovID is now available, providing limited access to Online services for agents to those unable to meet the identity requirements for a Standard myGovID.

Basic myGovID access now available
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  • Maja Garaca Djurdjevic
  • March 19, 2020
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“If you have staff who are offshore employees, non-residents working in Australia or Australians without the necessary identity documents for a Standard myGovID, they may be able to use a Basic myGovID to access Online services for agents from 16 March,” the Australian Taxation Office has said in a notice.

It has, however, cautioned that for security reasons, some restrictions apply to Basic myGovID users for higher-risk actions including changing registration details such as an address, updating financial institution details and requesting refunds.

To set up as a Basic myGovID user, employee are advised to:

  • download the myGovID app and set up their myGovID;
  • be authorised as a Basic user by a principal authority or authorisation administrator in Relationship Authorisation Manager; and
  • meet additional proof of identity requirements.

“If your employee does not have a tax file number (TFN) they will need to send us certified copies of two identity documents with a completed ATO use of Basic myGovID form,” the ATO added.    

“If they have a TFN, they will need to contact us to complete a proof of record ownership over the phone.”

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