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Biggest problems SMEs, consumers have with finance sector

Biggest problems SMEs, consumers have with finance sector

In just nine months, AFCA has already received more than 54,000 complaints about the financial services sector, including thousands from SMEs. And as its lead business ombudsman reveals, there are common troublespots already emerging.

  • Shared by MyBusiness
  • September 09, 2019
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Speaking at COSBOA’s annual National Small Business Summit in Melbourne late last month, Geoff Browne — the lead ombudsman for small business at the Australian Financial Complaints Authority (AFCA) — said that the agency has received more than 54,000 complaints about Australian financial institutions in only its first nine months of operation.

Read more at MyBusiness

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