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Commonwealth Bank delayed writing to overcharged business customers

A Commonwealth Bank executive has admitted the bank put off writing to overcharged small business customers so that he could avoid being grilled at a parliamentary hearing.

Commonwealth Bank delayed writing to overcharged business customers
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CBA's executive general manager of retail products Clive van Horen returned to the witness box, after giving evidence in earlier hearings into consumer lending, where he admitted a technical glitch in assessing overdrafts was not picked up for more than four years.

Read the full article at ABC Online.

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