Commonwealth Bank delayed writing to overcharged business customers
A Commonwealth Bank executive has admitted the bank put off writing to overcharged small business customers so that he could avoid being grilled at a parliamentary hearing.
CBA's executive general manager of retail products Clive van Horen returned to the witness box, after giving evidence in earlier hearings into consumer lending, where he admitted a technical glitch in assessing overdrafts was not picked up for more than four years.
Read the full article at ABC Online.
