COVID-19 has cemented the era of digital banking, but trust in it falls short
As life goes digital, banks are still missing the mark when it comes to consumer trust.
Trust remains a significant shortcoming for many of Australia’s banks and financial institutions, traditional or otherwise. According to new research released by GBG, just 14 per cent of Australians said that being big and reputable was enough for them to trust a financial institution with their personal data.
Read more at Nestegg.