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Decline in telco complaints despite natural disasters, pandemic

There have been fewer complaints from small businesses regarding their phone and internet arrangements across 2019–20 despite a year with natural disasters as well as the COVID-19 pandemic.

Decline in telco complaints despite natural disasters, pandemic
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  • Shared by MyBusiness
  • September 30, 2020
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There were 18,478 complaints from small businesses, a 5.2 per cent volume decrease on the previous year, according to the Telecommunications Industry Ombudsman Annual Report 2019–20.

Read more at MyBusiness

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