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ifa and Momentum Intelligence have conducted the first ever Client Experience Survey, uncovering key insights into the attitudes clients have with both the financial advice industry and with their adviser.
The 2019 Client Experience Survey was conducted throughout May and June 2019. In total, over 1,600 responses were received throughout the collection period with a data validation process resulting in usable samples of 1,008 advice clients and 311 non-advice clients.
Read more at the ifa.