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Westpac is offering its NSW small-business customers grants of up to $3,000 to help with urgent expenses and repairs.
The major bank is also tailoring its support for all its NSW customers who are affected by the ongoing flood emergency in NSW including loan deferrals for up to three months and emergency credit card relief.
Mandy Rutherford, Westpac Group managing director, cash and transactional banking, said the bank will continue to support customers as they deal with the ongoing impact of the floods.
“We know this is a developing situation for residents in affected areas across NSW. With many evacuation orders in place, safety must be the absolute priority. When the time is right to seek assistance, we want our customers to know we’re here to help,” Ms Rutherford said.
“It’s heartbreaking that many of the worst-affected areas have already been flooded a number of times this year. If you’ve already received support, please don’t hesitate to pick up the phone to talk through the options available. We’ll work through a tailored solution to help you get back on your feet.
“We have also already helped more than 550 small business customers by providing $3,000 cash grants through our $2 million flood support fund. We know that many businesses have been hard hit, and this support remains available for customers needing urgent access to finance to assist with clean-up or repairs.”
The other emergency support for Westpac and St.George customers includes:
To access financial assistance Westpac consumer customers can apply online or call Westpac Assist on 1800 067 497. Business customers who need support can contact their relationship manager or call Westpac Assist on 1800 067 497.
St.George consumer customers can apply online or call St.George Assist on 1800 629 795. Business customers who need support can contact their relationship manager or call St.George Assist on 1800 629 795.
Westpac Group’s $2 million flood support fund will be available for applications until 31 July 2022.
The Commonwealth Bank is also offering its customers emergency assistance including:
The bank can also expedite claims to CommInsure for customers seeking help through their home and contents insurance.