Flood recovery assistance available across the state

Minister for Flood Recovery, Steph Cooke, said the multi-agency hubs are designed to help flood-impacted individuals, families, farmers, and business owners begin the clean-up, rebuilding, and recovery process.

“We need the floodwaters to recede to understand the full extent of the damage, but it’s already clear that hundreds if not thousands of properties have been impacted by flooding across regional, rural and remote NSW,” Ms Cooke said.

“As we transition from the emergency response into the recovery phase, it can be difficult for people to know where to start. These assistance points serve as a first port of call for people beginning their flood recovery journey.

“Staff will be on-hand to help people replace damaged documents, receive assistance with the physical clean-up or access emergency accommodation or mental health services.”

Recovery assistance points bring together NSW government agencies, Commonwealth agencies, the local council, community organisations, and welfare bodies all under one roof.

The nine recovery assistance points operating this week include:

• Eugowra: 10am–4pm Monday, 21 November to Friday, 25 November at the Eugowra Showgrounds
• Orange: 10am–4pm Monday, 21 November and Tuesday, 22 November at the Uniting Church Hall, 217 Anson Street
• Parkes: 10am–4pm Monday, 21 November and Tuesday, 22 November at Parkes High School, corner of Albert and Orange Street
• Kelvin: 2–7pm Monday, 21 November at Kelvin Community Hall, 200 Kelvin Road
• Gunnedah: 1–7pm Tuesday, 22 November at the Salvation Army Hall, 30 Tempest Street
• Cudal: 10am–4pm Wednesday, 23 November at Cudal Bowling Club, Brown Street
• Wagga Wagga: 4–8pm Wednesday, 23 November and 9.30am-12.30pm Thursday, 24 November at Wagga Wagga Civic Centre, 243 Baylis Street
• Narrabri: 10am–4pm Thursday, 24 November at Narrabri Aquatic Centre, Tibbereena Street
• Moree: 10am–4pm Friday, 25 November and 10am–2pm Saturday, 26 November in the Chandelier Ballroom on level 1 of The Max Centre, 30 Heber Street

In the past week, recovery assistance points have also operated in the Cootamundra, Gunnedah, Molong and Muswellbrook communities.

For the most up-to-date list, visit Service NSW recovery centres page. 

Service NSW is operating as an online one-stop shop for anyone wanting assistance remotely, with customer care specialists also available over the phone on 13 77 88.