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Online refund scam leaves small business 'gutted', prompting push to better protect companies

A small business says it has been left "gutted" by an online credit card refund scam, prompting calls from retail groups to strengthen protections for business owners.

Online refund scam leaves small business 'gutted', prompting push to better protect companies
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The Jim Bradley Speedball Company in Melbourne fell victim to a scam known as "friendly fraud", where consumers claim a "chargeback" on their credit card to secure a refund, despite having received their goods they ordered online.

Read the full story at ABC news. 

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