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Tax practitioners face new TPB 72-hour client complaint deadline

Tax practitioners face new TPB 72-hour client complaint deadline

Tax practitioners will now have to resolve a client complaint within 72 hours when directed by the Tax Practitioners Board, as it seeks to focus its resources towards high-risk agents.

  • Shared by Accountants Daily
  • April 09, 2019
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Launched last week, the new complaint resolution process will see the TPB assess complaints from a client of a tax practitioner, determine if it is suitable to be referred back to the practitioner, before then directing the practitioner to resolve the complaint within three business days.

Read more at the Accountants Daily

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